Responsible Gaming

Introduction

At 99fades.com, we're committed to promoting responsible gaming practices. Pokies and online gaming should be enjoyed purely as entertainment, not as a way to earn money or solve financial problems. Please gamble only with money you can afford to lose and set limits that work for your budget.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your state or territory) to access and use our services. We take age verification seriously and comply with all Australian gambling laws.

If you are under the legal gambling age, please do not use our platform.

Warning Signs of Problem Gambling

Please check if any of these warning signs apply to you:

• Chasing losses — trying to win back money you've lost
• Gambling with money needed for essential expenses (rent, bills, food)
• Hiding or lying about your gambling activities
• Gambling for longer periods than intended
• Neglecting family, work, or social obligations due to gambling
• Feeling anxious or irritable when not gambling
• Needing to gamble with increasing amounts to feel the same excitement
• Borrowing money or using credit to fund gambling
• Unsuccessful attempts to cut down or stop gambling
• Gambling to escape problems or negative emotions

If you recognize any of these signs in your behaviour, help is available.

Self-Help Tools

We offer several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a limit on the amount you're willing to lose in a session
• Reality Checks: Receive periodic reminders during your gaming session about time and money spent
• Session Time Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform

To access these tools, contact our customer support team or visit your account settings.

Support Organizations

If you're struggling with problem gambling, support is available. Here are organisations that can help:

Australia

• Gambling Help Online — Free, confidential support and counselling
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858

United Kingdom

• GamCare — Free advice, support, and counselling
  Website: www.gamcare.org.uk
• GamStop — National self-exclusion scheme
  Website: www.gamstop.co.uk

Canada

• Responsible Gambling Council — Resources and support
  Website: www.responsiblegambling.org

United States

• National Council on Problem Gambling — Helpline and resources
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
  Website: www.bzga.de

Get Help Today

If you or someone you know is struggling with problem gambling, please reach out for support. There is no shame in seeking help, and recovery is possible.

You are not alone. Contact one of the organisations listed above or speak to someone you trust.